Middlesbrough Football Club are looking for additional hard-working and dedicated individuals to join their Stewarding Team to provide a first-class service on match days and non-match day events. You will be responsible for the safety of all our visitors, employees and spectators attending the Riverside Stadium whilst, at the same time, maintaining a welcoming and friendly attitude.
SAFETY STEWARD ROLE:
• Assist in the safe operation of the Stadium before, during and after an event.
• Monitor the crowd for signs of overcrowding or distress.
• Assist spectators who are first time visitors to the stadium and who are in need of help.
• Ensure that all approaches, spectator routes and exits are kept clear at all times.
• Identify, respond to and investigate any incident, emergency situation or occurrence amongst spectators.
• Know the location of key strategic points (i.e. emergency phones, first aid rooms, rendezvous points) and be able to operate the fire-fighting equipment within the stadium.
• Attend pre-match/post-match briefings & safety checks as required.
CANDIDATES SHOULD:
• Be aged 18+ and be eligible to work in the UK.
• Possess a polite, courteous and helpful manner with excellent customer service skills.
• Have the ability to work as an individual or as part of a team.
• Be organised and be able to work to time schedules & deadlines.
• Be professional, pro-active, have great communication skills and be smartly presented.
• Be flexible and available to work weekends, evenings and public/bank holidays.
• Have experience of working to strict health and safety guidelines.
• Experience of working within a safety environment, dealing with conflict and confrontation, and being able to manage vulnerable situations would be advantageous.
Successful candidates will be required to work towards NVQ Level 2 or equivalent in Spectator Safety.
Please send an up-to-date CV to recruitment@mfc.co.uk quoting Ref No. SS/MFC
CLOSING DATE FOR APPLICATIONS: 6 November 2022
IMPORTANT: Successful applicants must be available to attend:
An Interview on Monday 14 November 2022, after 4 pm
An Induction on Saturday 26 November 2022 (am)
Start Date: Saturday 10 December 2022
Owing to the high volume of applications expected, if you have not been contacted within 1 week of the closing date, please assume that you have not been shortlisted for interview.
MFC is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity
MFC is also committed to the safeguarding of vulnerable groups.
