An exciting opportunity has arisen for an Assistant Hospitality Manager to join Middlesbrough Football Club to provide Duty Management for Conference & Events and Hospitality operations
THE ROLE:
• To induct, train and develop staff to ensure the hospitality team deliver and achieve high standards of performance. To also ensure staff are trained in all business and legal requirements
• To ensure all activities comply with necessary hygiene and safety standards
• To maintain presentation standards of cleanliness within each work area
• To ensure set up and breakdown is planned accordingly around MFC business requirements,
reviewing logistical requirements in line with H&S standards and policies
• To manage stock control of CCG and consumables within the Hospitality department
• To manage all quarterly stocktakes and report any discrepancies
• To perform regular equipment checks and supply needs are checked and discrepancies reported
• To ensure all appropriate records are maintained in accordance with the business and legal requirements
• To ensure all staffing and products effectively used, monitored and controlled balancing budgetary requirements and customer needs
• To ensure that staffing rotas are completed in line with MFC budget and business requirements
• To plan, track and control expenditure so it stays within budget as directed by Hospitality Services Manager and C&E Services Manager
CANDIDATES SHOULD:
• Have proven experience within hospitality industry service and standards
• Have knowledge of hospitality and/or conference and events sector
• Exhibit proven knowledge of budgetary control to manage targets as directed by C&E and Hospitality Services Managers
• Take pride in their work, appearance and punctuality
• Have a minimum of 3 years ‘front of house’ experience in training, conference & events or hospitality environment
• Have experience in delivering people and process change as directed by SMT
• Be flexible to offer support on Match Days as required.
If you would like to be part of a committed team and you demonstrate MFC’s core value
behaviours, please e-mail your CV to recruitment@mfc.co.uk quoting reference MFC/AHM
CLOSING DATE: 31 JANUARY 202
