1. Confirmation of all course bookings will be made in writing (by email or post) and sent directly to the main contact named on the booking form.
  2. To request cancellation of a place/s on a course, please contact the relevant course contact by the methods stated on the relevant course page.
  3. All cancellation requests must be received at least 48 hours before commencement of the course.
  4. Late cancellations and/or non-attendance at any courses will be subject to a minimum cancellation fee of £30 per named person, up to a maximum fee equal to the full cost of the course.
  5. If the course provider needs to cancel a course for any reason, participants will be notified either in writing, by email or by telephone at the earliest opportunity and a full refund (if applicable) will be given.
  6. If you require further information on any of the courses within this website, please contact the person indicated on the relevant course details page.